Polycom hdx 8000 version a polycom hdx 7000 version a polycom hdx 4000 go to system admin settings general settings location, and do one of the following. To find out more about these options, please talk to the administrator of your polycom hdx system. The release notes for the latest software version or the software version you are currently running are usually the best place to check for such details. Compatible with qdx, cx7000 or hdx 6000 and 7000 main hdci input and 8000 and 9000 series main and auxiliary hdci inputs with software version 3. Polycom hdx systems can be customized to show only those options used in your organization.
Dec 15, 2014 hi, i have added 4 of my polycom hdx 8000 series to a tms. For organizations desiring highdefinition video and audio communication, the. Polycom rpx hd 400 and 200 series release notes, version 2. Below are links to the latest polycom software upgrades. Hi, i have a polycom hdx 8000 and am trying to update the firmware and im not getting it. Service reactivation fee, hdx 8000 series, for product less than one year out of support coverage. Polycom touch control for use with hdx 6000, 7000, 8000, and 9000 series codecs with software version 3. For example, polycom 8000 hd systems and polycom 7000 hd systems with hardware version b require hdx version. Polycom hdx 7000 hd system with hardware version c polycom hdx 8000 hd system with hardware version b polycom hdx 9006 system polycom hdx 4500 system a mouse is recommended with an hdx 4500 system since the visualboard application will always appear on monitor 1. Repairing a polycom hdx 8000 can be costly and troubleshooting hdx 8000 errors can take time.
I went to the licensing page and it shows all the versions but they all say available but not entitled my unit was installed 1172012. Great value the polycom hdx 8000 1080 is a flexible and robust highdefinition visual communication solution for conference rooms, classrooms or other meeting environments like distance education, remote medical diagnosis or project collaboration. Polycom hdx 8000 720p video conferencing system 7200. Polycom hdx 9000 series polycom hdx 8000 series and. This vulnerability could allow a remote attacker to execute arbitrary code on the hdx, which could lead to complete compromise of the system. Obtaining software and option key codes for multiple polycom hdx systems to obtain software or option key codes for multiple hdx systems. When beginning the process give it asks me for a key, so i go with this key it says the key is invalid. Using hdmi to dvi cable or adapter with hdx 8000 ive been upgrading a few of our conference rooms at my company from analog projectors to digital tvs and two of the rooms that have rev. When the power cable is attached, the blue light flashes on and a small buzzing sound starts just one buzz and then the blue light switches off again. Expand this system to design your ideal video conferencing solution.
Set time server to manual with ntp server address specified. Support for the polycom hdx 7000 hd with hardware version b system. We are the global communications company that powers authentic human connection and collaboration. The only thing i can think of is the client needs to do a software update to ensure they are on the latest version. Oneway media issues are typically related to either a and unsupported version of software on the hdx or b some type of networkrelated routing or filtering issue.
Users guide for polycom hdx room systems, version 3. All polycom hdx 4000 systems and polycom 7000 and 8000 systems with hardware version a. Hdx 1080p encodedecode software option license software option for hdx 7000 revc, hdx 8000 revb and hdx 9000 revb systems to enable 1080 encodedecode, 1080p codec nonstandard discounts apply 2. Autosuggest helps you quickly narrow down your search results by suggesting possible matches as you type.
It is always best to upgrade to the latest version of software available on. Save yourself the hassle, buy a replacement polycom hdx 8000 codec and get back to making hd video conference calls within days of discovering an issue. It is highly recommended to always use the most recent driver. The polycom hdx 8000 features four video inputs and three video outputs for dual monitors and a vcr. Polycom hdx 8000 video conference system for sale online. An issue was discovered in polycom web management interface g3 hdx 8000 hd with durango 2. We have 7 polycom hdx 8000 series manuals available for free pdf download. Hdx managed by resource managercma or an hdx with peripherals such as eagle eye director or polycom touch control. Polycom advantage, three year, hdx 8000 1080 or hdx 8000 1080 720 and eagleeye director bundle. Administrators guide for polycom hdx systems, version 2. If lync to lync video works fine in the same scenario then i would assume that the endpoint software version is older. A client has a polycom hdx 8000 that consistently tries to auto focus during the whole call. Netxusa polycom eagleeye director and one eagleeye 3 camera. Hello, we have an hdx 8000 and i need to upgrade the software.
It has a blank administrative password by default, and can be successfully used without setting this password. Hdx 8000 not booting, gpp stat flashing poly community. The polycom hdx 8000 720 is a flexible and robust highdefinition visual communication solution for conference rooms, classrooms or other meeting environments like distance education, remote medical diagnosis or project collaboration. If you have entitlement to a software upgrade, you can install version 3. We have tried external with hdx 8000 system and internal with polycom telepresence m100 software. Polycom visualboard technology application users guide.
A critical vulnerability has been discovered in the polycom shell psh functionality on the hdxs diagnostics port port tcp23. Polycom hdx 7000 with hardware version c or d, polycom hdx 4500. Thats where we come in, with solutions that avert open office perils. Poly polycom hdx 80001080 video conferencing kit overview and full product specs on cnet. How to upgrade a single polycom hdxs software youtube. Poly studio x family delivers radical simplicity to your meeting rooms. Hardware upgrade for hdx 7000 rev a or rev b and the hdx 8000 rev a.
Polycom eagleeye director and one eagleeye 3 camera for use with software version 4. Polycom hdx systems for maximum security environments. If you connect a computer to video input 4, the maximum resolution you can set is 1680 x 1050, which is wsxga, but the hdx 8000 systems. Path traversal on polycom web management interface. The director can be setup in one of three possible configurations with two eagleeye ii cameras, two eagleeye iii cameras, or one eagleeye ii and one eagleeye iii. Polycom ships hdx 4000 8000 hd video conferencing systems. Requires installation by certified service partner. New items include oneyear limited manufacturer warranty with polycom.
If you use the software update feature in the hdx system web interface, the features added or changed between these two releases could lead to unpredictable behavior. The polycom hdx 8000 video conferencing system ships with the eagleeye iii camera and one hdx microphone array. Hdx managed by resource managercma or an hdx with peripherals such as. After a software update was performed and the hdx system. View and download polycom hdx 8000 reference manual online. Installing software and options for polycom hdx systems. It is under warranty for upgrade until november this year. Polycom touch control for use with hdx 6000, 7000, 8000, 9000 series codecs with software version 3. I wanted to understand in detail as an end user of tms, what are the functionalities in hdx that i can expect to manage using tms.
Is this an internal conference or with external parties. Polycom hdx 80001080 video conferencing kit series. The polycom hdx 8006, 8004, and 8002 employ the same software and similar hardware as the polycom hdx 8000 hd rev a and b. After a software update was performed and the hdx system was powered off, the hdx system might have turned on automatically in 5 to 6 days if a ping was continuously sent to the system.
The polycom hdx 7002 and 7001 employ the same software and similar hardware as the polycom hdx 7000 hd rev a, b, and c. Therefore, there may be options covered in this guide that you cannot access on your system. Polycom recommends that you upgrade from software versions earlier than 2. See the important heartbleed advisory at the polycom security center. Download polycom hdx 8000 video conference firmware 3. Hi, i have added 4 of my polycom hdx 8000 series to a tms. Using hdmi to dvi cable or adapter with hdx 8000 polycom. How can you be so sure you have not blocked any ports.
Polycom hdx 9000 series polycom hdx 8000 series, polycom. The hdx call statistics report that both inbound and outbound streams are rtv 720p, with g. Up to two eagleeye cameras and three hdx microphone arrays are supported by the system. How i can connect those speakers to polycom device b. Hdx 8000 not booting, gpp stat flashing just recently our hdx 8000 doesnt want to start up anymore. The visualboard application works with hdx software version 3. Open offices are often loud, chaotic, and full of distractions that keep your team from getting work done. Requires poe network connection or optional external power supply 220042740xxx. Hi, the link to the releases notes file for version 3. Therefore, this guide might cover options that you cannot access on your system. Points to note about sending content from polycom hdx systems. Polycom unified communications for microsoft environments. Skype for business online with hdx 8000 hello kier. Successful exploitation of this vulnerability may allow an attacker to view.
Dec 11, 2007 each of the video collaboration solutions enables users to see distanced colleagues in highdefinition, and both flavors come with hdx version 2. If you use the software update feature in the hdx syst em web interface, the features added. Polycom realpresence immersive studio provides a specially designed environment where every detail is perfected to create a visual, audio and content sharing experience that is so real, you forget about the technology and focus only on the objective and content of your meeting. B polycom hdx 8000s dont seem to want to accept 1080p for content sharing. When attaching the clink devices, ensure that the plugs are correctly oriented. Users guide for polycom hdx room systems, version 2. The intuitive user interfaces are bolstered by highperformance architectures that radically boost video conference quality and allow attendees to. Polycom realpresence eagleeye director quick specs. The polycom hdx 9002 and 9001models employ the same software and similar hardware as the polycom hdx 9004. Customers are encouraged to upgrade to hdx version 3.
Rececently our organization have purchased polycom hdx 8000. Installing software and options for polycom hdx systems and accessories polycom, inc. Att120 on a pointtopoint call w hen a lyncregistered polycom hdx calls a lync client, the hdxs presence is not updated if the hdx places the call on hold and then disconnects. Compatible with the hdx 9000, 8000, 7000 and 6000 series video conferencing systems operating software version 3. Polycom 820009800001 price datasheet eagleeye iii camera. A critical vulnerability has been discovered in the polycom shell psh functionality on the hdx s diagnostics port port tcp23. The polycom hdx 8000 video conference system provides a flexible, robust solution thats well suited for ondemand project collaboration, distance education, remote patient care and much more. For example, polycom 8000 hd systems and polycom 7000 hd systems with hardware version b require hdx version 2. Polycom hdx 8000 1080 multipoint with rtv, tip, latest software. Requires poe network connection or optional external power supply 220042740001. To find out more about th ese options, please talk to the administrator of your polycom hdx system.
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